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How Social Media Influence Businesses [Infographic]

Social media has become an important part of online marketing. Online consumers are using social media more frequently before making the purchase decisions. Check out our latest infographic โ€œHow Social Media Influence Businessesโ€ to have better understanding of the social media impact on your business and on your marketing campaigns.

How Social Media Influence Businesses [Infographic]

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27% of total online time is spent on social networking.

85% of internet users have Facebook accounts; 49% have Twitter accounts.

84% of online shoppers use social media sites.

Average Number Of Connections Per User

Social Media Site Average connection
Facebook 141.5
Twitter 208

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Social media produces almost double the marketing leads when compared to trade shows, telemarketing, direct mail,and PPC.

Social media lead conversion rates are 13% higher than the average lead conversion rate.

Percentage Of Marketers Who Found Customers Via Social Networking Sites In 2013

Social Media Sites %age
Facebook 52%
LinkedIn 43%
Twitter 36%

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More than 50% of marketers believe that social media has helped them improve sales.

60% of online consumers follow or give feedback to brands on social media sites.

Percentage of Companies (Listed By Industry) That Acquired Customers from Social Media Sites

ย Industry Facebook LinkedIn Twitter
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Retail/Wholesale/Consumer Goods 73% 19% 40%
Technology (hardware) 45% 44% 50%
Marketing Agency 45% 58% 35%
Professional Services/consulting 43% 56% 30%
Technology (software) 39% 50% 40%
Banking/Insurance/Financial Services 33% 38% 28%

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How Social Media Influences Purchasing Decisions

ย Reasons %age
Influenced by social media posts from friends 81%
Liked social media page of company for discounts and offers 79%
Made purchase based on companyโ€™s social media posts 78%
Researched social networks before making purchasing decision 74%
Likely to make a purchase based on social media referrals 71%
Twitter users tweeted product or company recommendations 53%

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How Marketers Are Using Social Media Sites

ย Main Reasons %age
Generating business exposure 89%
Increasing traffic 75%
Gaining marketplace intelligence 69%
Building loyal fan base 65%
Generating leads 61%
Reducing marketing expenses 47%
Improving sales 43%

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